Hoover TwinTank Steam Mop (WH20200) Review

The Hoover TwinTank Steam Mop (WH20200) is a steam mop that I read a number of great things about and couldn’t wait to try it out for myself. However, I do have to say that after trying it out for a couple of days, during this trial, I noticed there were a number of things I liked about it and a few things I really didn’t care for. If you have a few moments of time, then let me explain in further detail.

The first thing that I noticed about this unit was that it was quite easy to assemble. All it took was removing it from the carton and snapping the handle into the unit. Pretty easy, if you ask me. I also noticed that the two tanks are easy to take out of the unit, fill and put back on. All you have to do is to grab them by their sides and they can easily be removed. So far so good on getting it all assembled and ready to be used.

However, this is when I ran into my first problem – the location of the power button. The button is right in the middle of the unit. Therefore, every time you had to turn it on or off, you had to bend over to do it. It would have been much more convenient if the button was located on the handle instead of the body.

As you might have noticed from the name, the Hoover TwinTank Steam Mop (WH20200) uses a two-tank system. One tank holds water and one tank holds a disinfecting solution. This dual tank system, along with the dialed control system of the unit, allows you to customize your cleaning experience. By turning the dial you can select one of four options: 1) Steam only, 2) General cleaning with solution, 3) Spot cleaning with solution, 4) Tough stains with solution. Turning the dial, however, doesn’t control the amount of steam. It only controls the amount of the solution used.

What controls the steam in the trigger on the handle? And this is where I ran into my next problem with this unit. To depress this trigger, you need to exert quite a bit of force on it. So much in fact, that it can cause your hand to cramp. I fixed this problem by taping it down, so the unit is always on, but that sort of took away the control I had over the steam. So I just decided to deal with the hand cramping while pulling the trigger.

I used the Hoover TwinTank Steam Mop (WH20200) using all of the cleaning options on the dial. I used just steam, I used it with solution, spot cleaning and for some really tough cleaning, and I have to say that this unit worked marvelously in all respects. This thing can really pick up tough dirt – both with the solution and with just steam. The only problem I had with using the solution, was that I felt it left my floors kind of tacky. However, that was quickly fixed with a quick run-over with just steam. The only thing it won’t clean is tile grout – so if you’re looking for a unit that does that, then you might want to look elsewhere. For me, it wasn’t a big deal but it is something to mention.

All things considered, I think that this is more than a decent steam mop. While it has a few design flaws that make it not as ergonomic as it should’ve been, I think that it cleans like a champ. And I also think that its main feature – the dual tanks – will prove invaluable to all those who use it. You can just get a whole lot more clean without having to fill up the tanks all of the time. Overall, I think the Hoover TwinTank Steam Mop (WH20200) is a product I would recommend.

8 Total Score
Very Good

All things considered, I think that this is more than a decent steam mop - one I would recommend.

Quality
7
Ease Of Use
8
Performance
8
Features
9
Value
8
PROS
  • Disinfects & sanitizes
  • Lightweight
  • Easy to maneuver
  • Long-lasting water tanks
  • Heats up quickly
  • Mop head reaches hard to reach areas
  • Easy assembly
  • Extended warranty
CONS
  • Trigger is not ergonomic
  • Power button is inconvenient
  • Won't clean grout
  • Using cleaning Solution can make floors tacky
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